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Tax Software Reviews: H&R Block Tax Cut Pro

Is H&R Block Plus worth it? To answer that I did my taxes this weekend using two online tax software packages. I’ll post tax software reviews for each today and tomorrow. Today I’ll start with H&R Block’s Tax Cut Online. I was fortunate to win a free federal return from The Digerati Life, but anyone can use the software for free. You won’t be able to print out and review your turn without coughing up a credit card, though.

I’ve been using online tax software for about ten years now, so I have experience with these programs. I started with Web Turbo Tax, then went in search of other programs when I lost free access to that. This was my first time with Tax Cut Online.

Tax Cut Online Cost

You have three options from the start:

  • Basic + e-file for $14.95
  • Premium + e-file for $19.95
  • Premium + State + e-file for $49.95.

The latter two include on Ask a Tax Advisor session. All three come with their Worry-free Audit Protection.

Tax Software Interface

I really liked the gentle interface. It was welcoming, comforting, and easy to use. Everything was clearly explained and information or answers were easy to find. It was a very intuitive program.

This is the entrance screen after you register:

The site allows you to save and exit at any time. Once you log back in, this is the screen you see:

I found the design welcoming and comforting. It is branded in the H&R Block colors but in a soothing palette. My favorite feature of any tax software is the progress in the upper right. This is where they show you what you owe or what you will be receiving back. H&R Block also shows you the most common questions related to the section you’re working on in the right-hand pane.

They ask questions in a basic format, as you can see in the filing status question:

In some sections, such as your wage and withholding information, you can watch a movie about the section. They also provide a list of all the documents you need to gather:

Small Business Help

If you have a small business, I recommend using the Premium software to ensure you get the detailed help for your Schedule C. H&R Block takes you through the detailed questions to properly complete all the forms.

Negative Aspects

Although I found the H&R Block interface easy to use and the software was detailed and accurate, there were three aspects that were off-putting

  1. A request to use my information to sell me other services
  2. An offer to have a pro review my taxes

If I’m entering detailed personal information into their tax software, I don’t want them using it to sell me other products and services. I checked the “no” box, but I was still very annoyed that they even asked.

At another point during my return preparation, the software offered to have a pro look at my return for an extra $50. If their software is that good, why would I need to have a pro review it? I’m certainly not going to pay someone to push the “send” button for me.

Edited: As you can see in the comment below, H&R Block doesn’t sell customer information to anyone, so I removed that from my review. They also don’t sell refund anticipation loans in TaxCut (which is good).

Use or Don’t Use?

In all, I found the Tax Cut Online tax software to be easy to use. I didn’t however, feel that it was worth the extremely high price once the state software was included. I was also very turned off by the shilling for their loans and other services during the process.

If you want to use a name-brand and are very concerned about being audited, then Tax Cut Pro may be good for you. If you live in an income tax state, then I would use a different service. Tomorrow I’ll review TaxAct Online, a good alternative for personal and schedule C forms.

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